3/24/20 - Ticket Refund
Any unused ticket can be exchanged for one snow check that is good for one lift ticket through March 31, 2021. Please contact 1-800-346-3426 ext. 3 and leave a message. Our staff will be returning calls as quickly as possible. Exchanges will only be allowed until March 31, 2021. Snow checks are not valid December 26, 2020 through January 3, 2021.
We have decided to close our lodging down until April 30th. Any guests already checked in will be allowed to finish their stay. Any reservations through April 30th will be contacted. Please reach out to 800-346-3426 ext. 1 if you have not received a call by Monday the 23rd.
THANK YOU! You all brought so much amazing energy and excitement to Big Snow Resort this year. However, Sunday, March 22, 2020 will be our last ski day. We will be closing ski operations at 4:00 PM Sunday evening.
Although we are taking these unprecedented actions to assist with this pandemic, we will continue full steam ahead with our efforts to create a year round resort. We want to invite you all to enjoy this fantastic resort throughout the year. We are asking everyone to continue to watch our website www.bigsnow.com for all the summer events and things happening around the resort. Here is a sample of items happening this year already.
We were going to announce that Sky Bar and Grill would continue to stay open all year with daily service. We will be opening the Sky Bar and Grill as soon as the restrictions have been rescinded. Sky Bar and Grill have several theme nights including all you can eat wings, ATV/Motorcycle night, corn hole league.
Because of our guests uncertainty revolving around there current and future financial situations, we will be extending our season pass sale until May 31, 2020. We are looking forward to an amazing ski season for 2020/2021.
If you have a confirmed reservation or lift ticket that you would like refunded, please call 1.800.346.3426 ext. 1 for lodging and ext. 3 for lift tickets. We will gladly provide you a refund for your lodging and will be providing you a snow check for lift tickets to use anytime during the next ski season through our closing date usually in April.
We are so proud of our staff and guests. We appreciate everyone that continues to share and enjoy the gift of the outdoors with Big Snow Resort. We made some lifelong memories together while celebrating our 60th year of skiing! We are excited to see you this summer.
Dear Big Snow Resort Family and Friends,
At the top of our list is the health and well-being of our guest and employees. Our managers are closely monitoring statements and updates from the local, state and federal health agencies involving COVID-19. We are and will continue to follow all of their guidelines and recommendations. We are asking our guests and employees to follow public health officials' guidance of frequent hand washing and to stay home if they are feeling ill. Indianhead will remain open for lodging and outdoor activities through this weekend, but many precautionary steps and protocols will be in place to keep everyone as safe as possible.
Outdoor Activities - With 240 acres of open air skiing and snowboarding area, there is plenty of room to practice our social distancing. Our skier count for the remaining dates are far less than our peak winter crowds, giving everyone even more space to them selves. If we all follow some simple recommendations we can meet the CDC guidelines in regards to groups of people.
If you feel sick, please stay home
When in line for lift tickets, rentals, or the lift, please leave plenty of space between you and others.
To help keep separation, we are asking that our guest ride the chair lift alone or only with family members.
Indoor Areas - We will continue to keep up-to-date on the more recent guidance and precautions from health officials. Our staff will regularly be disinfecting and cleaning any common area.
We are taking out roughly 50% of our indoor seating at our main ticket counter, and increasing the spacing between tables in both our upper Ski High room and lower seating area.
We have changed our food and beverage ordering policy that will allow for takeout food only.
We ask that if you come to our hill, please prepare yourself for some of our amenities to not be in full service. Bring your own food if possible and eat by your cars when the weather will allow. Come dressed and ready for the hill to spend as little time possible inside around others.
For cancellations/refunds reach out to our ticket office at 1-800-346-3426 ext. 3 during business hours 9am - 4pm.
If you have any questions, please feel free to reach out directly by phone or social media platforms. Lets all work together to keep Big Snow Resorts open, safe, clean, and a friendly place to be.
3/16/20 - Big Snow Resort – Home of Indianhead and Blackjack Mountains will continue to remain open
3/15/20 - Mountain Top Music Fest Update - Mountain Top Music Fest has been cancelled. Big Snow Resort will remain operating as we continue to closely follow all the updates. Please watch Facebook, Instagram, or www.bigsnow.com for additional details.
If you have purchased a festival ticket online, please call 1-800-346-3426 ext. 3 for a refund during business hours 9am - 4pm. Our staff will start refunding immediately.
For lodging questions, please call 1-800-346-3426 ext. 1. We will offer a full refund or you can transfer deposits to the 2021 festival date and receive (2) Free mountain Top Festival Tickets with the date transfer.
Big Snow Resort wishes that everyone stays safe and healthy during these days.